Business improvement consultancy
We work with our clients to deliver win-win-win solutions: better service at reduced cost and with more staff commitment.
These benefits come not from investments in technology, infrastructure or resource, but from investing in enhancing the capabilities of your staff and the performance of your processes. The results can be transformational; double digit gains concurrent in all three aspects of performance is not unusual. These immediate benefits are not however the ones that we are primarily focused on. We attach greater importance on the enduring value of your teams delivering further, on-going improvement after our intervention; this we believe is the real test of any consultancies involvement.
As our name implies, we believe that your organisation’s challenges, context and culture are unique and deserving of a tailored solution. The solution is co-created and emerges as we gain better and better understanding of your context and you, your executives and managers become more familiar with the principles of improvement that we work with. Our aim is for our intervention to progressively self-fund; initial small changes resulting in savings that resource the next larger tranche of work and so on. This real demonstration of value-add, and on-going benefit realisation for many of our clients often negates the need for a business case phase and the delay that this causes.
Who we have worked for
What you can expect from us
Responsive and Reliable
We aim to be exemplars of reliability and responsiveness; in challenging times we understand how important it is to partner with people with whom you can trust.
High Challenge, High Support
In order to transform performance, our thinking often needs to be transformed. We will challenge you and your people regarding the current approach and what might be possible. This direct approach is accompanied by support in equal measure. Conversely we actively encourage our clients to challenge our value add right the way through the engagement.
We practice what we preach
Just the same as you and your organisation we are always learning. We strive to continually improve our practice by embedding that learning. Our purpose is to maximise our value -add to our client’s organisations and our performance measures are derived from this purpose, just as we encourage clients to do.
Bespoke Performance Solutions aims to be your trusted, long-term and highly valued partner with whom your organisation achieves levels of improvement that were hitherto unimaginable.
- We seek to develop genuine long term, mutually beneficial relationships with clients.
- We will at every opportunity transfer capability to client teams, the premise being to “leave a legacy” rather than “create a dependence”.
- We are only prepared to take on work that we have the capability to deliver well, that we will learn from, and are able to approach using the grounded theory and best practice in that area.
- We seek high levels of mutual trust, openness and honesty with our clients and associates.
- We seek to gain work by referral; second rate work is not acceptable.
For more information on our service please contact usContact us